| Summary: | Enhancement : "History" tab in ticket view | ||
|---|---|---|---|
| Product: | Singer CRM Mobile App | Reporter: | Malinda Rukshan <malinda.r> |
| Component: | Tickets | Assignee: | Oshada Dissanayake <oshada.d> |
| Status: | CONFIRMED --- | ||
| Severity: | enhancement | CC: | malinda.r, vishwa |
| Priority: | Highest | ||
| Version: | V1.16 | ||
| Hardware: | Mobile | ||
| OS: | Android | ||
Expected result view >> Ticket Status :- "Resolved" >> Updated Details :- "Status: Resolved , Remarks : Update ticket Status " >> Last Update Date :- "Date:Time" >> Last Updated User :- "Admin" |
1 - Log in to app using valid credentials. 2 - Successfully navigate to "Ticket View" page. Expected result >> Display Ticket history in history tab under ticket view. Current result >> No History tab added >> Refer Db table "tickethistory"