Bug 8652

Summary: when user navigates to another tab, chatbot should be minimized
Product: Social Media Integration Reporter: Shehani <shehani.d>
Component: WebAssignee: Wathsala Nadeeshan <wathsala.s>
Status: CONFIRMED ---    
Severity: enhancement    
Priority: Normal    
Version: V1.01   
Hardware: PC   
OS: Windows   
URL: http://178.128.92.244:3002/lite/1001001/?m=channel-web&v=Fullscreen&options=%7B%22hideWidget%22%3Atrue%2C%22config%22%3A%7B%22enableReset%22%3Atrue%2C%22enableTranscriptDownload%22%3Atrue%2C%22extraStylesheet%22%3A%22%2Fassets%2Fmodules%2Fchannel-web%2Fchat.css%22%7D%7D
Attachments: chatbot doesn't get minimized

Description Shehani 2022-10-26 09:52:38 +0530
Created attachment 7393 [details]
chatbot doesn't get minimized

Description: after having a conversation with the chatbot, when user tries to navigate to another tab, chatbot modal should be minimized. 

Repo steps:
1. navigate to Affiniti web
2. start a conversation with Affiniti web chatbot
3. while the chatbot is opened, navigate to another tab 
(ex: From "Home" tab to navigate to "Banking" tab)

Expected result: when user navigate to another tab, chatbot should be minimized, so the chatbot doesn't block the screen/page
Actual result: chatbot doesn't get minimized, when it doesn't get minimized, it blocks the user's screen/page.