Bug 8637 - User can take infinite attempts on re-entering contact number and email address
Summary: User can take infinite attempts on re-entering contact number and email address
Status: CONFIRMED
Alias: None
Product: Social Media Integration
Classification: Unclassified
Component: Web (show other bugs)
Version: V1.01
Hardware: PC Windows
: High major
Assignee: Nimna Induwara
URL: http://178.128.92.244:3002/lite/10010...
Depends on:
Blocks:
 
Reported: 2022-10-19 17:43 +0530 by Shehani
Modified: 2022-10-19 17:43 +0530 (History)
0 users

See Also:

Attachments
Infinite loop (38.15 KB, image/png)
2022-10-19 17:43 +0530, Shehani 		Details
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Description Shehani 2022-10-19 17:43:07 +0530 
Created attachment 7385 [details]
Infinite loop

Description: User can take infinite attempts on re-entering contact number and email address. chatbot should only allow two times two for user to re-enter contact number/email.

Repo steps:
1. navigate to Affiniti web chatbot
2. start a conversation
3. click on what we offer
4. click on one of Affiniti products
5. click on book a demo option
6. enter name
7. enter contact number
8. enter an invalid email
9. re-enter an invalid email again

Expected result: when user re-enters an invalid email for the second time, chatbot should display an error message and exit the user
Actual result: re-enter message goes on a infinite loop