Bug 8647 - In the create ticket form, the contact number will not be validated
Summary: In the create ticket form, the contact number will not be validated
Status: CONFIRMED
Alias: None
Product: Social Media Integration
Classification: Unclassified
Component: Web (show other bugs)
Version: V1.01
Hardware: PC Windows
: Normal major
Assignee: Shehani
URL: http://178.128.92.244:8991/AFFINITI_C...
Depends on:
Blocks:
 
Reported: 2022-10-24 10:56 +0530 by Adheesha Wanigasekara
Modified: 2022-10-28 14:16 +0530 (History)
1 user (show)

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Description Adheesha Wanigasekara 2022-10-24 10:56:00 +0530 
Test Step >>>

01. log in to the system using valid credentials
02. select a user who entered the contact number in the nine number format (ex.767558308 / 715558308 )
03. click on "create ticket" icon

Actual result

* The contact number is a "nine number" format, it is not allowed to "SAVE CHANGES"

Expected result

*Since the chat bot can provide the "nine number" format, is should be possible  to provide it in the "create ticket" form as well