Bug 9327 - No Leads/Tickets are loading when logging an activity for a customer
Summary: No Leads/Tickets are loading when logging an activity for a customer
Status: CONFIRMED
Alias: None
Product: Dynamic Mobile App (CRM)
Classification: Unclassified
Component: Activity Calendar (show other bugs)
Version: unspecified
Hardware: Mobile Android
: Highest major
Assignee: Oshada Dissanayake
URL:
Depends on:
Blocks:
 
Reported: 2023-04-24 15:22 +0530 by Thilini Anuradha
Modified: 2023-06-08 16:29 +0530 (History)
1 user (show)

See Also:

Attachments
UI (33.67 KB, image/png)
2023-04-24 15:22 +0530, Thilini Anuradha 		Details
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Description Thilini Anuradha 2023-04-24 15:22:07 +0530 
Created attachment 7681 [details]
UI

Issue : 
When logging an activity, no tickets/leads are loading for a particular contact. 

Steps :
1. Log in to the system.
2. Navigate to 'Activity calendar' module.
3. Select a customer and the 'Activity Category'.
4. Select a 'Lead Name'.

Expected Result :
User should be able to select a 'Lead Name' according to the selected customer and the 'Activity Category'. 

Current Result :
No leads/tickets are loading although a customer and a Activity category is selected.
Comment 1 Thilini Anuradha 2023-06-08 16:29:42 +0530 
Same issue when logging an activity through a contact.