| Summary: | Cannot update a ticket | ||
|---|---|---|---|
| Product: | Dynamic Mobile App (CRM) | Reporter: | Thilini Anuradha <thilini.a> |
| Component: | Ticket View | Assignee: | Oshada Dissanayake <oshada.d> |
| Status: | CONFIRMED --- | ||
| Severity: | major | CC: | thilini.a |
| Priority: | High | ||
| Version: | unspecified | ||
| Hardware: | Mobile | ||
| OS: | Android | ||
| Attachments: | UI with the issue | ||
Created attachment 7678 [details] UI with the issue Issue : Cannot update a ticket through ticket view. Steps : 1. Log in to the system. 2. Navigate ticket view of a certain ticket. 3. Click on 'edit' icon to update the ticket. Expected Result : User should be able to update the ticket successfully. Current Result : A page with loading sign is populating without giving user the data to update.