Bug 9315 - Cannot update a ticket
Summary: Cannot update a ticket
Status: CONFIRMED
Alias: None
Product: Dynamic Mobile App (CRM)
Classification: Unclassified
Component: Ticket View (show other bugs)
Version: unspecified
Hardware: Mobile Android
: High major
Assignee: Oshada Dissanayake
URL:
Depends on:
Blocks:
 
Reported: 2023-04-18 12:10 +0530 by Thilini Anuradha
Modified: 2023-04-18 12:10 +0530 (History)
1 user (show)

See Also:

Attachments
UI with the issue (27.20 KB, image/png)
2023-04-18 12:10 +0530, Thilini Anuradha 		Details
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description Thilini Anuradha 2023-04-18 12:10:34 +0530 
Created attachment 7678 [details]
UI with the issue

Issue : 
Cannot update a ticket through ticket view. 

Steps :
1. Log in to the system.
2. Navigate ticket view of a certain ticket.
3. Click on 'edit' icon to update the ticket.

Expected Result :
User should be able to update the ticket successfully.  

Current Result :
A page with loading sign is populating without giving user the data to update.