Bug 4357 - If the first tickect is rescheduled, 2nd tickect not rescheduling
Summary: If the first tickect is rescheduled, 2nd tickect not rescheduling
Status: CONFIRMED
Alias: None
Product: Lankashakthi CRM
Classification: Unclassified
Component: Ticket Service (show other bugs)
Version: V1.0.12
Hardware: PC Windows
: Highest minor
Assignee: Dimagi Abeysooriya
URL:
Depends on:
Blocks:
 
Reported: 2021-08-05 08:41 +0530 by Manoj Kularathna
Modified: 2021-08-05 08:41 +0530 (History)
0 users

See Also:


Attachments
rescheduling (107.14 KB, image/jpeg)
2021-08-05 08:41 +0530, Manoj Kularathna
Details

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Description Manoj Kularathna 2021-08-05 08:41:04 +0530
Created attachment 4067 [details]
rescheduling

Service creates 2 tickets, if 1st ticket is rescheduled 2nd should be rescheduled. 

Currently, rescheduling works only if 2nd ticket is rescheduled. When the service is creating tickets for next year those tickets are the only tickets rescheduling.