Bug 8277 - Enhancement : "History" tab in ticket view
Summary: Enhancement : "History" tab in ticket view
Status: CONFIRMED
Alias: None
Product: Singer CRM Mobile App
Classification: Unclassified
Component: Tickets (show other bugs)
Version: V1.16
Hardware: Mobile Android
: Highest enhancement
Assignee: Oshada Dissanayake
URL:
Depends on:
Blocks:
 
Reported: 2022-08-31 16:22 +0530 by Malinda Rukshan
Modified: 2022-09-02 13:03 +0530 (History)
2 users (show)

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Description Malinda Rukshan 2022-08-31 16:22:42 +0530 
1 - Log in to app using valid credentials.
2 - Successfully navigate to "Ticket View" page.

Expected result
  >> Display Ticket history in history tab under ticket view. 

Current result
  >> No History tab added

>> Refer Db table "tickethistory"
Comment 1 Malinda Rukshan 2022-09-02 13:03:05 +0530 
Expected result view
  >> Ticket Status :- "Resolved"
  >> Updated Details :- "Status: Resolved , Remarks : Update ticket Status "
  >> Last Update Date :- "Date:Time"
  >> Last Updated User :- "Admin"