Created attachment 7272 [details] NIC/BR Validation issue in Lead creation 1 - Log in to system using valid credentials (admin-a). 2 - Navigate to Sales pipeline. 3 - Click "Create Lead" button. Expected result >> Can create a lead without entering "NIC/BR" Current result >> Cannot create a lead without "NIC/BR". >> Remove field validations in "NIC/BR" field. __________________________________________________________________________________ 1 - Log in to system using valid credentials (admin-a). 2 - Navigate to Ticket module. 3 - Click "Create Ticket" button. Expected result >> Can create a lead/ticket without entering "NIC/BR" Current result >> Cannot create a lead/ticket without "NIC/BR". >> Remove field validations in "NIC/BR" field.